Quick Reference

The draft feature in IntegrityCounts lets you save a message before sending it. This is useful when you need to review your wording, gather more information, or get input from a colleague before communicating with a reporter or posting an internal note.

How to Save a Draft

Step 1: Open the Message Interface

Navigate to either the Message Reporter tab or the Internal Messages tab within a case.

Step 2: Compose Your Message

Type your message in the text box. Add any formatting or attachments as needed.

Step 3: Click Save Draft

Instead of clicking Send, click Save Draft. Your message is saved and visible only to you.

How to Resume a Draft

To return to a saved draft:

• Open the same case and navigate to the messaging tab where you saved the draft
• Your draft will appear in the message compose area
• Edit as needed, then click Send when ready or Save Draft again to continue later

Drafts are not visible to other users, investigators, or the reporter until you send them.