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Leveraging the Ask a Question Feature for Proactive Culture Building

What is Ask a Question?

The Ask a Question feature is designed to give employees a direct, anonymous channel to seek clarity before something becomes a formal concern. It helps bridge the gap between silence and a full report—empowering teams to stay ahead of potential issues through early communication.

Think of it as a safety valve: it allows your team to raise questions, clarify policies, or voice uncertainty without triggering an official investigation.

 

Why Use It?

Even if you're not receiving formal reports, Ask a Question can help your organization:

  • Proactively identify friction points in policy or process
  • Encourage a speak-up culture that doesn't rely on crisis moments
  • Reinforce psychological safety by offering a non-threatening channel
  • Gather anonymous feedback to guide HR and leadership strategy

This feature works especially well in companies with tight-knit teams or low incident volume, where employees may hesitate to “rock the boat.”

 

Common Use Cases

  • “I think I saw a conflict of interest, is that something I should report?”
  • “Can I submit expenses for X under the travel policy?”
  • “Who should I speak to if I saw something concerning, but I’m not sure it’s serious?”

These questions might not warrant a full case file—but they do represent meaningful touchpoints in employee trust.

 

How to Activate It

If you're a current client, this feature is already available and can be enabled on your reporting portal at no extra cost. To activate it:

Please email support@integritycounts.ca and let us know you’d like the Ask a Question feature turned on.

Once enabled, it will appear as a separate option alongside “File a Report.”

Best Practices

  • Announce it internally. Let staff know there’s now a way to ask confidential questions without filing a report.
  • Respond promptly. Timely replies encourage future engagement.
  • Track common themes. Are certain topics coming up repeatedly? That’s a signal for education or policy clarity.
  • Share insights with leadership. Even anonymized questions can provide valuable organizational feedback.