Leveraging the Ask a Question Feature for Proactive Culture Building
What is Ask a Question?
The Ask a Question feature is designed to give employees a direct, anonymous channel to seek clarity before something becomes a formal concern. It helps bridge the gap between silence and a full report—empowering teams to stay ahead of potential issues through early communication.
Think of it as a safety valve: it allows your team to raise questions, clarify policies, or voice uncertainty without triggering an official investigation.
Why Use It?
Even if you're not receiving formal reports, Ask a Question can help your organization:
- Proactively identify friction points in policy or process
- Encourage a speak-up culture that doesn't rely on crisis moments
- Reinforce psychological safety by offering a non-threatening channel
- Gather anonymous feedback to guide HR and leadership strategy
This feature works especially well in companies with tight-knit teams or low incident volume, where employees may hesitate to “rock the boat.”
Common Use Cases
- “I think I saw a conflict of interest, is that something I should report?”
- “Can I submit expenses for X under the travel policy?”
- “Who should I speak to if I saw something concerning, but I’m not sure it’s serious?”
These questions might not warrant a full case file—but they do represent meaningful touchpoints in employee trust.
How to Activate It
If you're a current client, this feature is already available and can be enabled on your reporting portal at no extra cost. To activate it:
Please email support@integritycounts.ca and let us know you’d like the Ask a Question feature turned on.
Once enabled, it will appear as a separate option alongside “File a Report.”
Best Practices
- Announce it internally. Let staff know there’s now a way to ask confidential questions without filing a report.
- Respond promptly. Timely replies encourage future engagement.
- Track common themes. Are certain topics coming up repeatedly? That’s a signal for education or policy clarity.
- Share insights with leadership. Even anonymized questions can provide valuable organizational feedback.