If you would like to export a report:
- Click on a the desired case from the homepage of Case Manager.
- Under the Case Activity section in the left navigation, select the Export Case option at the very bottom.
3. When the case is downloaded to your computer a pop up will appear: 
4. Login to your email to view the notification and copy the password
5. Open the .PDF file of the downloaded case and paste the password into the pop up that appears, like below
6. Click enter and the PDF will become viewable. The same password can be used for the same case at any time.